Privacy Policy

This Privacy Policy explains how Zube Tech, Inc. ("Zube", "we", "us", or "our") collects, uses, and protects information when you visit our website or interact with our AI-powered communication services.

This policy applies to all websites and applications operated by Zube Tech, Inc., including getzube.com, zube.ai, and any associated subdomains or services.

1. Who We Are

Zube Tech, Inc. is a Delaware corporation that provides AI-powered communication services to businesses. When you receive a call, chat, or email from our AI on behalf of a business, that business has engaged us to contact you.

2. Information We Collect

Website Visitors

When you visit our website, we may collect:

• Information you provide through contact forms (name, email, company)
• Technical data such as IP address, browser type, and device information
• Usage data about how you interact with our website

If You Interact With Our AI Services

If a business uses our services to contact you, we may process:

• Your contact information (provided to us by the business contacting you)
• Recordings of voice calls (you will be notified at the start of any recorded call)
• Transcripts of chat or email communications

3. How We Use Your Information

• To respond to inquiries you submit through our website
• To conduct communications on behalf of businesses that have engaged our services
• To improve and maintain our website and services
• To comply with legal obligations

4. Data Protection and Security

We implement industry-standard security measures to protect your information:

• Encryption in Transit: All data transmitted to and from our systems is protected using TLS/SSL encryption.
• Encryption at Rest: Stored data, including call recordings, is encrypted using AES-256 encryption.
• Access Controls: Access to personal data is strictly limited to authorized personnel.

5. Data Retention

We retain personal data only as long as necessary. Communication records (call recordings, transcripts) are typically retained for 60 days, after which they are securely deleted. Website inquiry data is retained until you request its deletion.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Request your data in a portable format

If you received a communication from our AI: The business that contacted you is responsible for your data. Please contact them directly to exercise your rights. If you're unsure who to contact, reach out to us and we'll help direct your request.

7. Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. You can control cookies through your browser settings. Essential cookies are required for the website to function; analytics cookies are only used with your consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.